Frequently Asked Questions

We are located near Battle and Ninfield, East Sussex

Yes. Our premises are located in a discreet rural setting with a single private access point by prior arrangement only.

The building is steel-framed with a solid concrete floor and damp-proof course, and is protected by a monitored intruder alarm system and UHD CCTV coverage inside and out.

We operate on a strictly appointment-only basis, and vehicle access is managed directly by us to maintain both security and discretion at all times.

Yes of course, we’d be delighted for you to come and have a look, but this is strictly by prior appointment only.

Please contact us to arrange a suitable time.

Simply contact us to arrange collection or drop-off.

We kindly request at least 48 hours notice wherever possible to ensure we can accommodate your preferred time.

We hold £1 million public liability insurance.

Vehicles remain insured under the owner’s own policy while in storage. We recommend informing your insurer that the vehicle is stored at our premises and ensuring it is covered under a ‘road risk’ or ‘laid-up’ policy for fire, theft and accidental damage.

Yes, regular visual checks are carried out and any issues reported promptly.

Yes, that’s absolutely fine

We are generally available between 8am and 7pm.
Access outside these hours may be possible by prior arrangement - please give as much notice as you can.

Our minimum storage term is one month.

The rates shown are for a maximum vehicle size of 5.0m x 2.0m.

If your vehicle exceeds either of these dimensions please ask for a bespoke quote.

Possibly, subject to available space. Please contact us to discuss your requirements.

Yes, when you collect your vehicle in storage, you can leave your other vehicle with us.

We require one month’s notice period

Yes, we can help arrange transport, please ask.

There is no VAT element to our prices. The price you see is the price you pay.

It could be possible depending on what suitable space we have available at the time, please ask.

Access for a non runner is limited and unfortunately maintenance or other work on our premises is not permitted.

Under normal circumstances vehicle maintenance or repairs on-site are not permitted. An exception to this would be for essential repairs needed to get a vehicle running again in the event of a breakdown while on the premises.

Storage fees are payable monthly in advance by standing order, due on the first day of each month.

Alternatively, 12 months can be paid in advance with a 5% discount..